St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,121 reviews

Reviews

Recommend
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Reviews

 
Page 256 of 2114
 
Review of MSK OT Hand Therapy written by a patient
22nd January 2021


Not really applicable

Suggested improvements
Nothing under the current circumstances

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of MSK OT Hand Therapy written by a patient
21st January 2021


All my appointments were by video. The care I received from Hannah Wearmouth was faultless. She has a caring manner and gave excellent help and advice regarding my problem.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
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Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Written by a patient
20th January 2021


Dr Millward had treated me with dignity and respect, he has always listened to me, he is a great doctor how I will always trust.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of MSK OT Hand Therapy written by a patient
20th January 2021


I was extremely happy with the care and service I received. All aspects of the therapy sessions were very helpful and I feel that I have received all the necessary tools and advice to help me continue. When I started the sessions I wasn't sure whether there was anything that could be done to improve the stiffness and pain in my hands, but through the exercises, guidance etc., I am already noticing improvement, which I am extremely pleased with.

Suggested improvements
I don't think you could have done anything better under the current circumstances. Although we couldn't have face to face sessions because of Covid-19, the telephone sessions worked well and I received all the necessary leaflets etc to study at home and also the therapy sponges for the exercises.. The phone calls were always on time and at a time convenient to me. I think the support I received was excellent.

Experience
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Safe
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Rating not given.
Spiritual needs
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Review of Planned Care and Recovery Team (CMHT) Kettering/Corby written by a patient
19th January 2021


Because dr millward is the first psychiatrist that has ever seemed to listen and want to help me feel better. I feel really supported by him and he done everything he said he would do.

Suggested improvements
Nothing he made me feel totally supported

Experience
Dignity/Respect
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Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Northamptonshire Integrated Sexual Health Service (Kettering) written by a patient
19th January 2021


Always Great, Friendly Service and Help

Suggested improvements
N/A

Dignity/Respect
Involvement
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Safe
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Spiritual needs
Rating not given.
Cultural needs
Experience
 
Review of MSK OT Hand Therapy written by a patient
18th January 2021


Always spoken to politely and made the phone calls extremely easy, welcoming, friendly. Felt at home. Showed that they actually cared for the patients

Suggested improvements
Na

Experience
Dignity/Respect
Involvement
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of MSK OT Hand Therapy written by a patient
16th January 2021


Francis and Maddie gave me excellent advice was very happy with the service

Suggested improvements
I felt extremely happy with the service

Experience
Dignity/Respect
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Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of Urgent Care and Assessment Team - North written by a family member
16th January 2021


Always answered any questions and worries by patient and carers.

Suggested improvements
Nothing always did their upmost to help.

Dignity/Respect
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Safe
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Spiritual needs
Cultural needs
Experience
 
Review of Consultant Community Paediatrics written by a family member
16th January 2021


I was allocated a Saturday clinic in Kettering for my son. Sudborough house wasnt busy as it was the weekend and the doctor was waiting for us when we arrived, we were taken straight into the appointment. My son was put at ease by Dr Joshi, he was able to talk freely to her about his difficulties. As this is the final part of the assessment process the doctor was able to confirm his diagnosis. Thank you so much for the fantastic service, your friendly and informative approach, the lovely lady on reception, immaculate building, and COVID safe approach. We really appreciate what NHFT are doing as a service to continue supporting us through this process despite the pandemic.

Suggested improvements
No nothing

Experience
Dignity/Respect
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Safe
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Cultural needs
Parent Dignity
 
 
Page 256 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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